Server health warnings

The Servers page shows a status chip, and sometimes extra warning chips, for each connected game server. This page explains what each one means.

Server offline or unreachable

Auto Tournament cannot reach the server over RCON, or the server can reach Auto Tournament over RCON but its webhook calls back never arrive.

• Check that the server is running (sudo csm status with CS2 Server Manager).
• Check the host, port and RCON password on the Servers page.
• Check that the firewall allows TCP on the game port from the Auto Tournament machine.
• If Auto Tournament runs in Docker on the same machine as the server, use the LAN IP, not localhost.
• If RCON works but no events arrive, on the CS2 machine run curl <webhook-url>/api/events/test. It must answer "success":true. If it fails, fix the Webhook URL in Settings > Integrations & Webhooks, DNS or the firewall.
• Click Retry on the server once fixed.

IP banned (RCON)

The server temporarily banned Auto Tournament's IP after too many wrong RCON passwords.

1. Fix the RCON password on the Servers page first. Otherwise the ban comes back.
2. Remove the ban on the game server. With CS2 Server Manager:

csm list-bans 1
sudo csm unban-all 1

Use 0 instead of the server number for all servers. To remove one IP: sudo csm unban 1 <ip>.

CS2 update required

Valve released a CS2 update and the server is behind. Auto Tournament blocks outdated servers from new allocations and tournament start.

sudo csm update-game
sudo csm restart

Without CS2 Server Manager, update the server with SteamCMD and restart it. Then click Refresh Status on the Servers page. The update monitor of CS2 Server Manager can do this for you, see Plugins and updates.

Plugin DB down

Auto Tournament CS2 (formerly MatchZy Enhanced) cannot reach its own database on the game server. This is not the Auto Tournament database.

• With CS2 Server Manager and its MySQL container: run sudo csm, open Tools and choose MatchZy DB: verify/repair.
• With your own MySQL: check game/csgo/cfg/MatchZy/database.json (with CS2 Server Manager: /home/cs2servermanager/overrides/game/csgo/cfg/MatchZy/database.json), that the database host is reachable, and the user and password.

Restart the server and click Refresh Status.

Plugin version mismatch

Some servers are running a different Auto Tournament CS2 plugin version than the rest of the fleet. Update all of them to the same version. With CS2 Server Manager:

sudo csm update-plugins

Then restart the affected servers.